Speedora (“we,” “us,” or “our”) operates the website https://shipspeedora.com/ (the “Website”) and provides premium white glove delivery and logistics services (the “Services”).This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, request a quote, or use our Services. We are committed to protecting your privacy and handling your personal information responsibly.Please read this Privacy Policy carefully. By using our Website or Services, you agree to the practices described here. If you do not agree, please do not use our Website or Services.

1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically.

Information You Provide to Us

When you request a shipping quote, schedule a delivery, contact us, or otherwise interact with our Services, we may collect:

• Contact Information: Name, email address, phone number, and mailing address.
• Shipping and Delivery Details: Pickup and delivery addresses, descriptions of items being shipped (e.g., furniture or equipment dimensions, value, or special handling needs), and any other details necessary to provide accurate quotes or perform deliveries.
• Payment Information: If applicable, billing details (processed securely through third-party payment providers; we do not store full credit card numbers).
• Communication Data: Messages or inquiries submitted via forms, email, or phone.

Information Collected Automatically

When you visit our Website, we may automatically collect:

• Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools (e.g., Google Analytics or Project44 for tracking) to improve site functionality, analyze usage, and provide real-time shipment updates.
• When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our Services, including generating shipping quotes, calculating ship speeds, scheduling pickups/deliveries, and providing real-time tracking.
• Communicate with you, including responding to inquiries, sending confirmations, updates, and service-related notifications.
• Process payments and prevent fraud.
• Analyze Website usage to enhance user experience and optimize our offerings.
• Comply with legal obligations or protect our rights.

We only use your information for the purposes described in this Policy or as disclosed at the time of collection.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party partners who assist with logistics (e.g., Project44 for real-time tracking), payment processing, website hosting, analytics, or delivery coordination. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
• Shipping Partners: Necessary details (e.g., addresses and item descriptions) shared with carriers or handlers to fulfill deliveries.
• Legal Requirements: If required by law, to respond to subpoenas, court orders, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

• Remember your preferences.
• Analyze traffic and usage.
• Enable features like shipment tracking.

You can manage cookies through your browser settings. Note that disabling cookies may limit some Website functionality.

5. Data Security

We implement reasonable security measures (e.g., encryption, firewalls, and secure servers) to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, provide Services, or comply with legal requirements (e.g., tax or shipping records). After that, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.
• Opt out of certain uses (e.g., marketing communications).
• Request information about how we share your data.

California Residents: Under the CCPA/CPRA, you have the right to know what personal information we collect, request deletion, and opt out of sales (we do not sell data). Submit requests via the contact information below.To exercise your rights, contact us as detailed in Section 9. We will respond within the timeframes required by law and may verify your identity for security.

You can opt out of marketing emails by clicking “unsubscribe” in any message.

8. International Users

Our Services are primarily provided in the United States (Southern California and Phoenix, AZ). If you access from outside the US, your information may be transferred to and processed in the US, where privacy laws may differ.

9. Changes to This Privacy Policy

We may update this Policy from time to time. The new version will be posted on this page with an updated “Last Updated” date. Significant changes will be notified via email or Website notice. Continued use of our Services after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:

Speedora
Phoenix, AZ
Phone: (602) 345-9475
Email: [email protected]